FairPrice showcased a new retailing self-scanning technology called "SCAN2GO" at the FairPrice Finest outlet in Bukit Timah Plaza. The initiative brings greater convenience to shoppers, enhances the overall shopping experience and encourages customers to bring their own bags. SCAN2GO is part of FairPrice's ongoing efforts to increase productivity and enhance service standards.
With the launch of Click&Collect, an extension of FairPrice's online store, FairPrice is able to offer greater convenience to customers through an alternative delivery option. FairPrice is the first supermarket retailer in Singapore to implement this system, which has been growing in popularity in Europe and USA.
Pioneers enjoy a 3% discount (capped at $200) every Monday at FairPrice until 31 December 2016. This is in addition to the ongoing 2% discount for seniors on Tuesdays. Pioneers are only required to present their Pioneer Generation Card to qualify for the discount on Pioneers Monday. Apart from Pioneers Monday offerings, FairPrice supermarkets designate priority queues for pioneers to provide greater ease for them to pay at the cashier every day.
FairPrice opened Warehouse Club, the first membership-only retail warehouse in Singapore for groceries and household consumables. With a product range of over 4,000 items, Warehouse Club spans over 80,000 square feet, taking up two storeys at the FairPrice Hub, located at 1, Joo Koon Circle.
FairPrice announced its new goal for staff volunteerism in celebration of SG50. The new target seeks to ramp up efforts in engaging the hearts and minds of the community, through additional focus on volunteer efforts, apart from monetary donations. FairPrice commits to achieving staff volunteer contributions of 5,000 hours through its FairPrice staff volunteer program this year.
FairPrice announced a Food Waste Index to track and sustain food waste reduction efforts. Developed by FairPrice, the index is derived from a consultative and analytical study over the past two years, which is a first in the Singapore supermarket industry. FairPrice also launched an initiative under its Food Waste framework - “Great Taste Less Waste Selection” - at all seven FairPrice Xtra outlets where wholesome fruits and vegetables with slight blemishes will be cut into smaller pieces and repackaged to be sold at marked down prices.
Over a period of six months, NTUC social enterprises launched the “Big Value Bag: Made for Singapore” programme worth $35 million to benefit Singaporeans. It comprised of discounts and savings on daily essentials, cooked food, health products and insurance plans. On top of that, FairPrice provided a 10% discount on an extensive range of over 1,000 FairPrice, FairPrice Gold, Pasar, and Pasar Organic branded housebrand products. These essentials included staple foods and canned products, fresh and frozen foods, toiletries and household items.
FairPrice Foundation announced a contribution of S$2.6 million to aid low-wage workers through the ‘Share a Heart coz U Care’ campaign – a community initiative where FairPrice Foundation pledged to donate $50 for each bookmark signed by customers, staff, NTUC union members and the community. From 1 May to 30 June, over 50,000 bookmarks were signed and collected; the bookmarks were given to the beneficiaries supported by NTUC-U Care Fund, along with the disbursement of the funds.
FairPrice officially launched FairPrice Hub, which serves as its new headquarters and houses its new High-Tech Distribution Centre. The Distribution Centre is equipped with technological innovations to manage increasing consumer demand for the next 20 years. The event was graced by Prime Minister, Lee Hsien Loong.
FairPrice introduced iCash, a new closed loop cash management system that automates the acceptance and dispensing of cash for customers and cashiers, thereby increasing cashiers’ productivity and improving customer service. iCash eliminates the need to manually prepare cash floats for each cashier at the start of the business day, as well as the process of collecting, verifying and cross-checking these floats with the chief cashier before and after shifts.
FairPrice officially launched its first Seniors Store, designed to meet the needs of Singapore’s rapidly ageing population and support persons with disabilities to live actively and independently. The store is located within the Enabling Village, an integrated community space for people with disabilities. It incorporates the principles of universal design with special features and products to enhance in-store experience.